SHIPPING & RETURNS
SHIPPING POLICY
We normally ship orders within 3-5 business days. In the event that there is a delay in shipping your order, we will let you know! Once we've shipped your order, it should reach you about 4-6 days if you live in the US. We now also ship to Canada, UK, Australia & Finland! International orders may take 12-14 days to reach you.
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If you live outside our current shipping policy borders, send us an email at contact@naturalsoapshoppe.com and we can see about opening up shipping to your region! We want to get our products to the people that need them, wherever they may be.
RETURN & EXCHANGE POLICY
We apologize that we're unable to take returns for health and safety reasons, but we would be happy to give you a refund. If you would like to do an exchange, we will process a refund to you and we'll have you place a new order for the product you like.
If you want to start a refund request, please fill out this form below to let us know why you're unhappy with your product and how we can do better.